The COVID-19 pandemic has further highlighted these challenges as hospitals struggled to manage the surge of patients while public health officials worked to prevent the spread of disease. 

In developed countries, a large portion of the population is unable to afford high-quality healthcare, and disparate systems prevent seamless data exchange between medical organizations and hospitals, insurers, and other stakeholders, limiting the 360-degree view of patient health and history. The sector’s four most crucial requirements include the cost of care, patient and subscriber awareness, preventable medical errors, and a lack of transparency.